Project Administrator C/PA/B/1225

Fixed Term until June 2026 (Extension Subject to Funding)
Belfast
(Monday – Friday)
25 – 35 hours per week
£13.51 per hour
Purpose of Job
To work as part of a team of Administrators to process and deliver fuel support to households that have been identified to be in urgent need

What You'll Be Doing

• Assist Referrers / Referring Organisations with submitting applications on behalf of households
• Assess applications against a clear set of eligibility criteria.
• Process agreed high volumes of applications each day
• Process and issue fuel support within agreed timelines.
• Communicate with referrers and applicants to resolve queries relating to applications received
• Share knowledge and experience with your colleagues.
• Utilise different questioning techniques to help narrow down the available support and provide clear and concise next steps while always remaining professional confidential.
• Provi...