Project Coordinator

Project Coordinator

The Project Coordinator supports the planning, execution, and delivery of BPO projects and client campaigns. This role ensures timelines, resources, reporting, and communication streams are effectively coordinated across internal teams and clients. The Project Coordinator plays a key role in keeping projects on track, maintaining documentation, and supporting operational readiness.

Key Responsibilities

Project & Campaign Coordination

• Support end-to-end coordination of BPO projects and client campaigns.
• Assist with project plans, timelines, milestones, and deliverables.
• Track project progress and highlight risks, delays, and dependencies.
• Coordinate cross-functional teams including operations, QA, training, WFM, IT, and recruitment.
• Ensure project tasks are assigned and completed within deadlines.

Client & Stakeholder S...