Project Lead, Implementation

Gilmore Global has an exciting opportunity for an Implementation Project Lead in its Kanata, Ontario, Canada location.
The Implementation Project Lead reports to the Director of Business Solutions and Customer Experience and is a team player that has a positive attitude, is enthusiastic and takes initiative. As the key coordinator in the launching of new accounts, the Implementation Project Lead collaborates with various departments.

Position Responsibilities:
Leads the launch of new and existing clients both at Gilmore and Partner locations.
In partnership with the Sales Team, gathers the clients’ requirements, such as product line and system tools, to ensure a successful implementation/launch.
• Establishes a Project Plan and Timeline for the onboarding of new customers.
• Provides outstanding customer communications and support.
• Establishes recurring meetings with the customer and is a key driver in moving the onboard...