Project Manager at Tata Consultancy Services

Elevate your career as a Project Manager with Tata Consultancy Services in Canada, focusing on technical support and user satisfaction. This role combines effective communication skills with hands-on experience in troubleshooting infrastructure issues.
In this position at Tata Consultancy Services, you'll leverage your expertise in End User Computing Devices and Remote Desktop Client Software. You'll resolve customer issues by offering proactive solutions and support for network connectivity, VPNs, and desktop engineering. Engaging with end-users, your focus will be on maintaining high satisfaction and providing swift resolutions.
Key Responsibilities:
• Provide technical support over the phone to clients
• Troubleshoot hardware issues for desktops and laptops
• Support network and VPN connectivity concerns
• Work with Active Directory and desktop engineering tasks
• Utilize VMware for effective troubleshooting
Requirements:
• Strong communication and interpe...