Project Manager (Ecommerce)

Project Manager with proven expertise leading complex projects from conception through implementation in e-Commerce or Contact Center environments. You will drive cross-functional initiatives, applying comprehensive project and program management skills to deliver impactful business solutions.

Responsibilities

• Lead end-to-end implementation of multiple mid-to-large scale regional and global eCommerce initiatives, managing overlapping timelines to achieve Retail Online organizational goals.
• Define project scope, forecast and allocate resources, and map current and future business processes to optimize workflows.
• Develop detailed business and technical requirements to guide solution architecture and implementation.
• Create and maintain project timelines, documentation, and communications including status updates, risk assessments, and scope changes.
• Manage change across the organization by coordinating user, integration, and p...