Project Manager for Customer Experience Operations

Lead impactful projects for Customer Experience Operations at Boehringer Ingelheim Canada. This role focuses on strategic project delivery and process optimization in a collaborative environment.
As the Project Manager for Customer Experience Operations, you will spearhead projects that drive the Human Pharma Business Unit's strategic objectives. Your expertise in structured project management methodologies ensures effective cross-functional collaboration and stakeholder engagement. This role demands leadership in planning and executing projects while managing risks and dependencies.
Key Responsibilities:
• Lead global and local business projects for HPBU
• Manage cross-functional project scopes and timelines
• Develop detailed workplans and success metrics
• Engage stakeholders effectively to drive results
• Capture lessons learned for process improvement
Requirements:
• University Degree and 5+ years in project management
• Expertise in Agile and Lean me...