Project Manager

Job Title: Project Manager – Professional Services

Location: Mandaluyong
Work Setup: Hybrid | Night Shift (1–2x onsite per month)
Salary Range: PHP 80,000 – PHP 90,000 (Basic Pay)

Job Summary

As a key contributor to the Professional Services Team, the Project Manager will lead multiple customer implementation projects while ensuring high customer satisfaction and successful delivery. The ideal candidate is a self-driven professional who thrives in a collaborative environment and has strong experience in project management within the call center or SaaS industry.

Key Responsibilities

• Lead and manage all day-to-day operational and tactical aspects of multiple implementation projects
• Create and maintain detailed project plans, charters, and documentation
• Elicit and define customer requirements
• Communicate project plans, progress, and status updates to internal teams and customer stakeholders
• Collaborate w...