project manager

JOB DESCRIPTION

• Work closely with Head of Operations in day to day management activities and IT operations
• Lead and drive multi-disciplinary IT teams to deliver positive outcome on initiatives and operational activities
• Develop detailed project plans, schedules and budgets comparison.
• Influence the project team and stakeholders as well as to provide support to assure initiatives able to attain its objectives and to raise issue/risk where delivery is at risk or progress is un-satisfactory
• Pro-actively work with Head Operations and the team on Infrastructure Tech Refresh activities.
• Pro-actively identify improvement opportunities either in process, solution and propose improvement plan based on the IT Outsourcing Contract with the client
• Responsible for getting services delivered to clients
• Translate technical requirements into business language.
• Ensure SLAs are met based on the IT Outsourcing Contract...