Property Assistant

Location: Office Beacon, Johannesburg (ONSITE) Working USA Hours
Job Description: Property Management Assistant
Position Overview
We're seeking a highly organized Virtual Assistant to take over tenant communication, leasing and marketing, rent tracking, and maintenance coordination.
Key Responsibilities
Responsibilities Tenant Support & Communication
Serve as the first point of contact for tenant messages (email/text)
Send rent reminders and manage basic rent follow-up
Provide updates on maintenance and vendor scheduling
Use scripted responses to handle common tenant questions
Escalate urgent or complex issues to the owner
Maintenance & Vendor Coordination
Receive and log maintenance requests via form or inbox
Assign vendors and track completion timelines
Follow up on open requests until resolved
Confirm tenant satisfaction before closing tickets
Reporting & Admin Maintain a maintenance tracking sheet or project board
Submit a brief w...