Property Damage Coordinator

Manages the complete lifecycle of active property damage claims from filing through settlement, serving as the primary point of contact for clients, insurance adjusters, repair shops, and rental car companies.
Core Responsibilities
File first-party and third-party property damage claims with insurance carriers on behalf of licensed insurance counselor
Coordinate rental car arrangements with enterprise partners and insurance companies
Obtain regular status updates from insurance adjusters via phone and email
Provide proactive client communication on claim progress, timelines, and next steps
Identify required documentation (police reports, estimates, photos, proof of ownership)
Follow up with clients to obtain missing paperwork
Draft correspondence for U.S.-based insurance counselor review and signature
Submit supporting documentation to insurance carriers (appraisals, repair estimates, invoices)
Track repair progress with body shops and communicate updates ...