Property Management (100 Remote)

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About the Role

Provide operational and tenant-facing support to a property manager overseeing rental units. This part-time role focuses on handling tenant phone calls, managing work orders, and supporting rent collection processes. Strong customer experience background is required. Property management experience is a strong plus.

Responsibilities

Tenant Communication

• Handle inbound and outbound tenant phone calls
• Respond to inquiries regarding rent, maintenance, and general concerns
• Document all tenant interactions accurately
• Maintain professional and solution-oriented communication

Work Order Management

• Receive and log maintenance requests
• Create, assign, and track work orders
• Coordinate with vendors and contractors
• Follow up to ensure timely completion
• Update tenants on repair status

Rent Collection Support

• Track r...