Provisioning Co-Ordinator

Job Title: Provisioning Co-Ordinator

Location: United Kingdom – Fully Remote

Salary: £28,000 – £30,000 BOE

Contract type: Permanent

About the role

As our Provisioning Co-ordinator, you will play a key role within the Telephony & Connectivity Provisioning Team, supporting the smooth, timely, and accurate delivery of telephony and connectivity products to our customers. Working as part of a collaborative team, you will be responsible for providing an outstanding customer experience for a large portfolio of customers.

This role combines strong customer service skills with provisioning, technical administration, and billing activities, ensuring customers receive a seamless transition from sale to in-life service. You will be responsible for managing provisioning tasks from order through to completion, proactively communicating with internal and external stakeholders, and taking ownership of delivery.