PSP Operations Manager, Reimbursement

PSP Operations Manager, Reimbursement Location: Toronto, Canada. Novartis does not offer relocation support for this role.

About the Role We are seeking experienced and passionate professionals to join us in accomplishing our ambitious mission of reaching twice as many patients twice as fast. As PSP Operations Manager, Reimbursement, you will have ownership of our Retrobilling and Copay strategies and play a critical role in identifying and addressing reimbursement process bottlenecks. The role reports directly into the PSP Operations Lead and will work closely with PSP Operations, Value and Access, Commercial, Data, product cross‑functional teams, and external vendors. This is a permanent position.

Key Responsibilities

Analyze data from CRM systems to gain insights into payer behaviors, trends, preferences, and coverage decisions to identify bottlenecks and areas for improvement in reimbursement.

Collaborate closely with Market Access teams to devel...