Public Transit Customer Communications Specialist

Shape customer experience as a Customer Communications Specialist in Toronto, Ontario. This role involves hybrid work focusing on strategic initiatives in public transport communications.
Our client in the public transit sector seeks a full-time specialist to craft effective communication strategies. You will partner with stakeholders to develop customer-focused messaging across various platforms, while also contributing to high-visibility campaigns. Candidates should possess excellent writing and editing skills, as well as a strong grasp of strategic communication in a fast-paced environment.
Key Responsibilities:
• Design and implement integrated communication strategies
• Write and edit communication plans and social media content
• Collaborate across teams to ensure messaging accuracy
• Create multimedia content for public-facing communications
• Support advertising and behavior change initiatives
Requirements:
• Experience in corporate communications or ...