Pullman Touch Agent

Pullman Touch Agent

You initiate a remarkable guest journey from the very first hello. As a Pullman Touch Agent Hospitality Specialist, you'll extend a warm welcome to our guests and embody the exceptional experience they anticipate when they connect with us over the phone!

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Consistently offer exceptional, friendly and engaging service
• Receives guest messages and deliver the same to the guest.
• Logs all wake-up call requests and performs wake-up call services.
• Provides information about hotel services to guests.
• Must...