QA Developer

At least 2 years experience in QA (Quality Assurance) with React, React Native, JEST (Firebase, SQL experience also desirable)
Write automated tests for automated testing for React Native (JEST etc)
Help reproduce technical bugs/issues and ensure resolution of these.
50% of the time communicate with customers using our customer service messenger (live chat) to resolve technical issues and answer technical inquiries.
Offer technical customer support to existing users of UTAK.
Give feedback to tech team on how to improve the customer experience so the apps are more user friendly and reduce friction for customers.
Help customers install and update software to the latest version on their own devices as well as find answers to hardware issues e.g. printers, barcode scanners, customer display screens.
Liaise with the dev team about technical issues/bugs and anything that needs to be escalated. Take charge for ensuring the resolution of any issues. Manage the Notion boar...