QA Engineer

We are seeking a skilled QA Engineer with experience in both manual and automation testing for full-stack systems, including UI, APIs, and telephony platforms.

Key Responsibilities

• End-to-end testing across UI, API, and Telephony systems
• REST API testing ) using Postman/Newman
• Validate agent states (READY/PAUSE/QUEUE/INCALL)
• Testing of campaigns, lists, hopper, and ratio dialing
• Vue UI testing (forms, permissions, browser compatibility)
• Identify and test edge cases (refresh, disconnects, slow network)
• Conduct load/performance and recovery testing
• UI automation using Playwright or Cypress
• Log and call-trace analysis using call IDs
• Perform RBAC and security testing

Required Skills

• 2–3 years of QA experience
• Strong API and automation testing skills
• Familiarity with call center/telephony systems (preferred)
• Strong debugging and analytic...