qa executive

Position : QA Executive

Reporting To : Factory Quality Manager

ROLE AND FUNCTIONS

This role involves the hands-on management of quality-related projects, addressing customer and supplier issues, and ensuring compliance with international standards.

To plan, conduct and monitor testing and inspection of products to ensure product quality. Document internal audits and other quality assurance activities. Investigate customer complaints and non-conformance issues. Collect and compile statistical quality data.

MAIN DUTIES AND RESPONSIBILITIES :

• Trial & Special Project Management: Manage and oversee quality-related trials and special projects from initiation to completion, ensuring all objectives are met and documented.
• Customer Claims Management: Take ownership of the customer claims process, from investigation and root cause analysis to final resolution and reporting. This includes managing the delivery of product samples for analy...