QA Leader: Customer Complaints & Warranty

An automotive manufacturing company in Kuala Lumpur is seeking a Quality Manager to lead customer complaint investigations and drive quality excellence. This role involves managing end-to-end complaint handling and conducting structured root cause analysis to improve product performance. Ideal candidates will have a degree in Quality or Engineering and extensive experience in manufacturing quality control, especially within the automotive industry. Strong leadership and communication skills are necessary for collaboration across teams and ensuring customer satisfaction.
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