QA & Training Analyst

Why N-able

N-able empowers IT service providers with cutting-edge software solutions to monitor, manage, and secure their customers' systems, data, and networks. Built on a scalable platform, our secure infrastructure and tools simplify complex IT ecosystems while supporting partners through evolving technology needs. With a flexible portfolio of integrations from leading technology providers, we enable partners to excel at every stage of growth, protect their customers, and expand their service offerings. Headquartered in Morrisville, NC, USA, with operations spanning North America, EMEA, and APAC regions.

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We are hiring QA & Training Analyst to ensure quality and consistency across SOC operations by reviewing case investigations, validating adherence to procedures, and supporting analyst enablement. This role is integral to improving the accuracy of incident handling, refining documentation, and delivering tra...