QAD Support Analyst in Markham

Maximize your impact at Amphenol as a QAD Support Analyst in Markham, ON. Deliver technical support and optimize QAD ERP solutions for user satisfaction and system performance.
Reporting to the Global ERP Operations Manager, this role involves providing day-to-day technical support for QAD ERP. You will assist users in navigating the system, monitor performance, and ensure security and stability. This position requires collaboration with IT teams, troubleshooting issues, and creating training documentation for effective user engagement.
Key Responsibilities:
• Provide technical support for the QAD ERP system daily
• Troubleshoot and resolve application-related technical issues
• Assist in system upgrades, patches, and integration processes
• Develop training materials to enhance user proficiency
• Collaborate with internal teams to improve ERP functionalities
Requirements:
• Certifications in QAD ERP or relevant technical areas
• Experience with QAD module...