Quality Analyst | Dutch (Relocate to Malaysia) |

Concentrix
FULLTIME Kuala Lumpur, Federal Territory of Kuala Lumpur Business Operations Specialists
Posted:
June 08, 2026
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

About Concentrix:


A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.


Website: http://www.concentrix.com


Role: Quality Analyst


Essential Functions/Core Responsibilities: 



  • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email

  • Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)

  • Participates in calibration sessions/call listening sessions with Qualit...

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Job Overview

Job Type: FULLTIME
Location: Kuala Lumpur, Malaysia
Posted: June 08, 2026
Deadline: July 18, 2026