Job Description
Join a fast-growing global tech team where
AI meets human judgment
.
We're hiring a
Quality Analyst (QA)
to help uphold and continuously improve the quality of sales and client onboarding interactions. In this role, you will work side-by-side with our AI-powered Quality Intelligence platform - to deliver deeper insights, faster audits, and smarter coaching that directly impact conversion, compliance, and customer experience.
This is not a traditional listen to calls all day QA role.
You'll
analyze patterns, validate AI insights, uncover root causes, and turn data into performance action
.
This is a fully remote, Philippines-based role, working closely with global Operations, Training, AI, and Leadership teams.
Role Summary
As a Quality Analyst, you will be responsible for ensuring the quality, compliance, and effectiveness of the client's sales and onboarding interactions by
leveraging AI data, dashboards, and AI-generated i...
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