Quality Analyst | Pioneer International Account

Work Arrangement: Full Onsite
Location: Mandaluyong City
Account: Pioneer International Financial Account
Salary: PHP 35,000


We're on the hunt for a driven Quality Assurance Specialist with 1 to 2 years of Quality Assurance experience who's ready to take their career to new heights. This isn't just any QA opportunity — you'll be part of a Pioneering Account, where your skills can make a real impact and your growth potential is limitless.

About The Role


As a Quality Assurance Analyst, you will play a crucial role in maintaining the high standards of customer service within our organization. Your responsibilities will include:


+ Participating in customer and client listening programs to identify needs and expectations.

+ Monitoring the effectiveness and quality of incoming calls and emails.

+ Identifying weaknesses in performance and devising solutions for improvement.

+ Ensuring compliance with compa...