Job Description
Position: Operations -Team Leader- HCM
Location: Eastwood, Quezon City
Salary: up to 42k package
Work set up: On-site
Work shift: Shifting
Target start date: ASAP
Your Day-to-Day
Lead and deliver complex client engagements and coordinate with internal teams to execute business solutions.
Provide excellent customer service and identify client needs.
Implement and oversee the quality of deliverables; manage team relationships to ensure performance excellence.
Participate in proposal development for business opportunities.
Balance stakeholder priorities and ensure the team understands overall goals and deliverables.
Establish operational objectives, delegate work, and conduct regular team meetings to improve productivity and customer satisfaction.
Conduct root cause analyses and build corresponding action plans.
Coach associates to meet KPIs and performance metrics.
Manage team attr...
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