Quality and Complaints Analyst

A transnational company, a global leader in marketing and distribution of food supplements is looking for talent with the following profile: Quality Complaint Representative
**Description**
The Representative, Quality Complaint is primarily responsible to work with internal and external stakeholders to assist in managing quality or safety issues and concerns. This position also assists the Safety team in the management of complaints as they relate to different areas including, consumer education, process improvement, and interdepartmental collaboration with Quality or other cross-functional teams.
**Main Responsibilities**:
- Routing complaints entered into complaint management databases,
- Follow up with suppliers for timely responses.
- Initiate and enter results of Herbalife investigation into Agile.
- Develop resolution and consumer response for review and approval as necessary.
- Scrubbing: contextualization of consumer details into a compressive complaint ...