Quality and Continuous Improvement Field and Service Specialist

Description

The Quality & Continuous Improvement (Q&CI) Field and Service Specialist will be responsible for coordinating within NAM the Installation and Commissioning, product and systems reliability requirements in alignment with the Global Quality & Operations as well as the Product Reliability Program initiatives. This individual will be responsible for ensuring proper and timely coordination for the resolution of Installation, Commissioning, warranty and after sales processes, product and equipment failures, serving as the liaison between the Quality & CI Project Quality Managers, the Installation, Commissioning and After Sales Team at the Global Center of Competence and other relevant functional teams.

This individual will also integrate the Quality Management System and Continuous Improvement (Lean and 6 Sigma) methodologies and activities within the Service department and will serve as a generator and coordinator of ideas for improvements, implementa...