Quality Assurance Analyst

Company Description
Founded in 1995, Beyondsoft is a leading global provider of IT solutions and consulting services. With more than 40+ global delivery centers, the company operates across Asia, North and South America, and Europe to help clients in industries such as banking, finance, retail, and technology. Beyondsoft Malaysia, established in 2019, delivers innovative IT consulting and solution services to enhance stakeholder value and drive organizational performance. Known for advancing business transformations with emerging technologies, the company was awarded the ISO 27001:2013 certification in August 2022, reinforcing its commitment to internationally recognized standards.
Job Description:
Standardize and maintain the internal QA monitoring system for the client services team.
Implement QA strategy with scalable processes and systems to efficiently monitor overall team performance accuracy and status.
Evaluate quality issues, conduct root cause analysis, provide...