Quality Assurance Analyst

Join Our Alpha Iota Family, Where Everyone Wins!

• Exciting Work-from-Home Opportunities
• Learning & Development Programs to Upskill Yourself
• Lucrative Salary Package
• Health and Wellness Perks & Benefits
• Motivating and Supportive Teams

.and lots more!

Alpha Iota is based inSoutheast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!

What would you be doing:

• Manage the quality assurance for the clients that Alpha Iota is serving.
• Monitor Live Chats from Customer Service Executives.
• Manage Alpha Iotas clients expectations by maintaining a good quality of internal output.
• Provide coaching and follow-up coaching sessions that are adhered to.
• Identify issues and a...