Quality Assurance and Improvement Manager

Strengthen quality assurance as a proactive QA Specialist focused on audit management and compliance. Enhance processes while collaborating within a supportive employment services framework.

In this role, you will be responsible for ensuring contract compliance and responding to external audits effectively. You will also spearhead the development of quality improvement initiatives and analyze customer satisfaction metrics to ascertain areas for enhancement. This role is suited for those keen on driving positive change.

Key Responsibilities:
• Assist in quality assurance and audit procedures
• Implement corrective action plans for external audit reports
• Lead development of quality improvement systems
• Generate reports on quality assurance metrics
• Collaborate with teams to enhance training effectiveness

Requirements:
• Bachelor’s degree in Quality Assurance or related field
• 3-5 years experience in QA ...