Quality Assurance Executive

We're Hiring: Quality Assurance Executive (Call Center / BPO)

Propstar Technologies

Propstar Technologies is looking for a detail-oriented and highly analytical professional with strong experience in evaluating customer interactions within a Call Center/BPO environment. If you excel at identifying communication gaps, enhancing customer experience quality, and ensuring process compliance — we want to meet you.

Position Details

• Position:
  Quality Assurance Executive (Call Center / BPO)
• Location:
  Onsite – Propstar Technologies
• Shift Timing:
  8:00 PM – 5:00 AM (Night Shift)
• Salary:
  Open budget — highly competitive, based on expertise and experience

Key Responsibilities

• Demonstrate strong attention to detail in monitoring and evaluating calls.
• Apply analytical thinking to identify communication gaps, trends, and improvement areas.
• ...