Quality Assurance Executive (MNC)

Responsibilities

• Partner with manufacturing teams to address and resolve quality issues related to spare parts and components.
• Work closely with internal departments such as logistics, customer service, and technical teams to drive quality improvement initiatives.
• Support warehouse and logistics operations by ensuring proper handling, inspection, and quality control of incoming and outgoing parts.
• Monitor customer feedback and field reports to identify recurring defects or opportunities to enhance product quality.
• Develop, implement, and maintain quality assurance procedures, guidelines, and documentation.
• Conduct routine audits, inspections, and product testing to verify compliance with established quality standards.
• Investigate non-conformance cases and customer complaints, perform root cause analysis, and recommend corrective actions.
• Track, analyse, and report quality performance metrics, maintaining...