Quality Assurance Manager

As the QA Manager at Yinshan Lending Inc., you will play a crucial role in ensuring the quality and reliability of our lending processes and systems. In this full-time position based in Makati City, Metro Manila, you will lead a team of quality assurance professionals to implement rigorous testing procedures and drive continuous improvement initiatives across the organization.

What You'll Be Doing

• Develop and oversee the implementation of comprehensive quality assurance strategies and testing plans.
• Manage a team of QA analysts and engineers, providing guidance, mentorship and support to ensure high standards of work.
• Collaborate closely with development, operations and business as QA Manager Collection & Customer Service (for Online Lending App, Philippines).
• Overview: The Quality Assurance (QA) Manager is responsible for maintaining service excellence and regulatory compliance within the Collection and Customer Service (CS) ...