Quality Assurance Specialist

Description
We are seeking
two Quality Assurance Specialists
to join our team—
one supporting the Sales team and one supporting the Operations team
. In these roles, you will be instrumental in conducting quality assessments, resolving issues, and maintaining our high standards across customer-facing interactions. These positions offer a unique opportunity to make a significant impact during a critical phase of our team's growth.

What you'll be doing:

LawnStarter is seeking
Internal Quality Assurance Specialists
to support our
Sales and Operations teams
. In these roles, you will be responsible for monitoring and evaluating the quality of customer interactions, ensuring compliance with company policies and procedures, and driving continuous improvement in service quality.

Responsibilities:

• Conduct internal evaluations of customer and client interactions (Sales or Operations, depending on role) and provide actionable feedbac...