Quality Assurance Specialist (Senai)

Intrasource (M) Sdn Bhd – Taman Senai, Johor

We are looking on behalf of our client for a Quality Assurance Specialist to manage and continuously improve our Quality Management System (QMS). This role requires strong ISO 9001 knowledge, hands-on audit experience, and the ability to communicate confidently with both local teams and international customers.

Key Responsibilities

Establish, implement, and maintain ISO 9001 Quality Management System

Prepare and maintain quality system documents (Quality Manual, SOPs, procedures)

Plan, conduct, and report internal audits

Coordinate and professionally host customer and external audits

Handle audits from foreign customers (Europe, USA, Japan, Korea)

Prepare corrective and preventive action plans and follow up on improvements

Perform root cause analysis using tools such as 8D and 5 Why

Develop process flow charts...