Quality Assurance Supervisor

The primary purpose of this role is to ensure that all quality reports and / or claims are sent to the corresponding grower in a minimum time frame. This will avoid refunding growers of losses for quality issues not properly reported.

Key Performance Outputs
Quality Operations

• Ensure every fruit arrival, claim, ageing or process has a completed quality report.
  
• Send reports to growers/departments within 48 hours; notify growers if a report is missing.
  
• Maintain direct communication with quality inspectors to stay updated on inspection plans.
  
• If product is not inspected, create a simulated inspection in the system to show acceptance with customer backup.
  
• If inspection/report isn't in the main platform, it must be re-entered correctly.
  

Tracking

• Continuously update and check the master tracking document for all inspection reports per lot.
  
• Highlight lots with quality...