Quality Assurance Team Leader

Customer Frontline Solutions, Inc
Full-time Pasig City, Metro Manila Other-General
Posted:
February 24, 2026
Location:
Pasig City, Metro Manila, Philippines

Job Description

Quality Assurance Lead Responsibilities: Setting Quality Standards:


• Define and implement quality standards, guidelines, and procedures based on project requirements and industry best practices. Team Management:


• Lead and motivate a team of Quality Analysts, assigning tasks, providing performance feedback, and addressing team concerns. Quality Audits and Reviews:


• Conduct regular quality audits and reviews of processes, documentation, and deliverables to identify potential quality issues and areas for improvement. Defect Management:


• Monitor and manage defect tracking systems, ensuring timely identification, prioritization, and resolution of defects. Problem Solving:


• Analyze quality issues, identify root causes, and implement corrective actions to prevent recurrence. Training and Development:


• Provide ongoing training to team members on quality methodologies, testing techniques, and new tools to enhance their s...

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Job Overview

Job Type: Full-time
Location: Pasig City, Philippines
Posted: February 24, 2026
Deadline: April 05, 2026