Quality Auditor / Analyst-BPO

<p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><b>Profile</b><b>- BPO Quality Analyst</b></p> <p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><b>Location</b><b>- Noida</b></p> <p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><b>Experience</b><b>- 2+ Years</b></p> <div style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"> <p><b>Job Description for BPO Quality Analyst:</b></p> <p>The BPO Quality Analyst is responsible for ensuring the delivery of high-quality customer service in a BPO environment. This role involves evaluating and monitoring customer interactions (calls, chats, emails) to assess agent performance and compliance with company standards. The key responsibilities include:</p> <ul t...