Quality Control & After Sales Service Coordinator

About the Role

CHANEL is committed to safeguard the incomparable quality of each creation.

Engage the consumer of today and tomorrow of the brand by providing unsurpassed services to all clients showcasing the eminence of Chanel products and our artisanal savoir faire.

Reporting to the Quality Control & After Sales Service Manager, this position is responsible for delivering a professional and seamless Quality Control, Repair and Care support to the brand by providing ultimate standards of our Quality & After Sales services to the retail team. You will collaborate closely with the Retail team, Repair Team, and Distribution team at the local level, managing all aspects of repair management. This includes diagnosing repairs, closely following up, and providing regular updates throughout the process.

What impact you can create at Chanel

Repairs – Diagnose and Quality Control