Job Description
DESCRIPTION: The Amazon Customer Excellence System Team (ACES) has an immediate need for a Quality Control Engineer.
The QCE plays an essential role within AMZL ACES.
This position is responsible for overseeing and executing quality assurance and control (QAQC) processes throughout the processes of a package in the Last Mile Operations.Key job responsibilitiesEnsure that all Standard Operation Procedures (SOP's) are up to date and available in Policy 2.0 at all times.Standard Audit Tool (SAT) monthly coordination.Complete daily routines in the field of address data quality with the aim to improve delivery quality.Perform audits, assessments and deep dives of field processes and procedures.Use logical thinking, analytical & problem-solving skills to identify potential areas for improvement.Communicate any quality problems or concerns that are impacting the customer experience.BASIC QUALIFICATIONSBachelor's degree in Engineering, Administration or similar with continuous impro...
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