Quality Control Engineer, Amazon Customer Excellence Systems (ACES)

Quality Control Engineer, Amazon Customer Excellence Systems (ACES)

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The Quality Control Manager plays an essential role within AMZL ACES. This position is responsible for overseeing and executing quality assurance and control (QAQC) processes throughout the processes of a package in the Last Mile Operations.

Key job responsibilities:

• Ensure that all Standard Operation Procedures (SOPs) are up to date and available in Policy 2.0 at all times.
• Coordinate monthly audits using the Standard Audit Tool (SAT).
• Complete daily routines related to address data quality to improve delivery quality.
• Perform audits, assessments, and deep dives of field processes and procedures.
• Use logical thinking, analytical, and problem-solving skills to identify potential areas for ...