Quality Control Manager

Responsibilities

• Responsible for implementation of TO Quality Control Plan (QCP).
• Ensures QCP is reviewed, updated and approved by Government annually or as required.
• Responsible for Quality Control of translation/ transcription products and interpretation services including the accurate meaning, context and spelling of words, rules of composition and grammar, and pronunciation in both the target and English language.
• Ensures all service deliverables meet quality standards and performance requirements.
• Responsible for monitoring key aspects of program and contract management, including subcontractor management, recruiting and staffing, security management, and linguist support processes and procedures to ensure compliance with TO requirements.
• Responsible for periodic, routine, and scheduled inspections of all aspects of contract performance.
• Responsible for coordinating with program office staff on identified co...