Quality Facilitator

Job Description

Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products.

Role Overview: To own and manage the product complaints system and provide administrative support to the quality assurance department.

This is a Maternity Cover of up to 12 Months fix term contract.

Key Responsibilities:

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To provide a primary point of contact for the sales team.

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Manage the complaints database – responsible for the documenting, investigation, reporting and communication of complaints and relevant information

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Work with the wider QA team to inspect & test returned items

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Generate technical repo...