Quality Improvement Manager

About Us

At Cardinal Creek Residence, every day is an opportunity to create joy, connection, and purpose for the people who call our Residence home. We’re seeking a compassionate, team-oriented Quality Improvement Manager who is driven to make meaningful connections and a positive impact.

Scope of the Role

Reporting to the Director of Care – Administration, the Quality Improvement Manager leads our internal Quality Improvement Program, co-chairs Quality Team Meetings, and supports the Resident Quality Inspection process (RQI). This role fosters a culture of safety, accountability, and continuous improvement across the Home.

Key Responsibilities

• Coordinate the Continuous Quality Improvement Program and RQI process
• Lead internal Quality Team Meetings and staff training on RQI
• Develop and submit the Annual HQO Quality Improvement Plan
• Monitor and analyze quality indicators, trends, and performance outcomes