Quality Leadership Role at ORBCOMM

Shape the future of quality assurance at ORBCOMM as Director of Quality in Ottawa, ON. This hybrid role focuses on enhancing product quality and customer trust across services.
In this leadership capacity, you will oversee the entire Quality framework, from hardware to field operations, ensuring the application of robust processes. You will work closely with cross-functional teams and external partners to push for excellence in quality standards. Your influence will help build a culture of continuous improvement and operational efficiency.
Key Responsibilities:
• Lead global Quality strategy and execution
• Interface with customers on quality matters
• Collaborate with Engineering on quality design
• Oversee compliance audits and certifications
• Monitor quality KPIs and trends for actionable insights
Requirements:
• 8+ years in a quality leadership position
• Expertise in QMS, CAPA, and risk management
• Strong experience in cross-functional collaborat...