Quality Manager | Senai

Company Background:
Our client is a rapidly growing multinational company (MNC) in cloud IT infrastructure. Led by an experienced team from the ODM, server, and storage sectors, the company combines deep technical expertise with the agility of a startup and offers end-to-end cloud-enabling services globally.

Job Description (JD)

• Lead and manage the overall Quality Management System (QMS) in compliance with ISO standards and company requirements
• Oversee quality control processes across incoming (IQC), in-process (IPQC), and outgoing (OQC) inspections
• Ensure product quality meets customer specifications, especially for PCBA (Printed Circuit Board Assembly) products
• Handle customer complaints, drive root cause analysis (RCA), and implement corrective and preventive actions (CAPA)
• Act as the main point of contact for custome...