Quality Manager

Welocalize
Full Time Thessaloniki, Makedonia Thraki Operations Specialties Managers
Posted:
March 03, 2026
Location:
Thessaloniki, Makedonia Thraki, Greece

Job Description

Main Duties

  • Supplier and Quality Management
  • Partner with the Partner Engagement Manager to align suppliers and ensure consistent performance across assigned Program Squad accounts.
  • Monitor supplier performance (on-time delivery, task acceptance time, language quality, adherence to instructions, etc.) and flag issues falling below client thresholds.
  • Act as an escalation point for Project Managers when suppliers miss deliverables, involving the Language Services Team as appropriate.
  • Collaborate with the Language Services Team to initiate Quality Improvement Plans (QIPs), Root Cause Analyses (RCAs), and Corrective and Preventive Actions (CAPAs). If a QIP is unsuccessful, ensure proper escalation to Talent Procurement.
  • Support test translation success by coordinating necessary information and resources with the Language Services Team.
  • Provide supplier training on client expectations, tools, and processes when re...
  • Apply for this Job

    Submit your application for the Quality Manager position at Welocalize.

    Apply Now Save for Later

    Job Overview

    Job Type: Full Time
    Location: Thessaloniki, Greece
    Posted: March 03, 2026
    Deadline: April 12, 2026