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Quality Officer
Adecco
Full-time
City of London, City and County of the City of London
other-general
Posted:
June 16, 2026
Location:
City of London, City and County of the City of London, United Kingdom
Job Description
Quality Officer
Location: Remote (occasional office travel to Canary Wharf office)
Salary: £42,935
We're looking for a detail-driven Quality Officer to join a high-performing team focused on improving service delivery and outcomes. You'll assess casework, analyse data, and provide insight that drives continuous improvement and excellence.
Key Responsibilities:
Quality assure casework and decisions against agreed standards
Identify trends, insights, and areas for improvement
Produce clear recommendations to enhance performance
Support continuous improvement initiatives across the organisation
Ensure compliance with policies, processes, and frameworks
What We're Looking For:
Experience in Quality Assurance within complaints or customer service
Strong analytical skills and ability to assess complex data
Excellent attention to detail and decision-making ability
Confident communicator able to present insights clearly
Abi...
Location: Remote (occasional office travel to Canary Wharf office)
Salary: £42,935
We're looking for a detail-driven Quality Officer to join a high-performing team focused on improving service delivery and outcomes. You'll assess casework, analyse data, and provide insight that drives continuous improvement and excellence.
Key Responsibilities:
Quality assure casework and decisions against agreed standards
Identify trends, insights, and areas for improvement
Produce clear recommendations to enhance performance
Support continuous improvement initiatives across the organisation
Ensure compliance with policies, processes, and frameworks
What We're Looking For:
Experience in Quality Assurance within complaints or customer service
Strong analytical skills and ability to assess complex data
Excellent attention to detail and decision-making ability
Confident communicator able to present insights clearly
Abi...
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Job Type:
Full-time
Location:
City of London, United Kingdom
Posted:
June 16, 2026
Deadline:
July 26, 2026