Quality Operation Lead and Data Technologies

Position Summary

Power BI Data Analyst & Business Owner – Longueuil, Quebec (Canada). The role is based on‑site, Monday to Friday, with flexible hours.

Key Responsibilities

• Ensure monthly delivery of departmental performance indicators.
• Develop and evolve data processes for customer quality, aligned with industry standards.
• Lead a small team of Power BI developers to deliver departmental reports.
• Act as business analyst and product owner for data‑related initiatives.
• Manage an external data‑management service provider for process improvement.
• Collaborate with technology solutions teams and developers to test and implement solutions in production.
• Prioritize backlog items based on business value, risk, ROI, and technical dependencies.
• Support user forums and business‑unit leaders to gather requirements for new solutions or improvements.
• Act as a transformation agent to influence b...