Quality & Performance Senior Manager

Req ID:
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Quality & Performance Senior Manager to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).
Responsibilities :
• Defines effective and efficient quality processes and monitors quantitative process management.
• Identifies best practices for the organization with particular focus on achieving high value-addedservices and operational excellence.
• Interacts with various stakeholders to effectively monitor the implementation of quality processes.
• Sets direction, leads institutionalization of processes consistent with known best practices and participates in senior leadership reviews to ensure processes have comprehensive organizational impact.
Required skills:
• Advanced influencing and communication skills. ...